Terms and Conditions

1. General Information

These Terms and Conditions (hereinafter "Terms") govern the use of the travelinfluencer.co web platform and the Horizon service (hereinafter "Service") provided through the domain travelinfluencer.co, including related subdomains (such as subdomains automatically generated for Customer apps).

Service Provider

• Controller: Made by West - Dylan Succi
• VAT Number: 04229770369
• Registered Office: Via Verica 150, 41026 Pavullo n/F (MO), Italy
• Email:support@travelinfluencer.co
• Website:travelinfluencer.co

2. Definitions

• "Service": The travelinfluencer.co web platform, including the Horizon web app and all connected features, accessible via browser.
• "User" / "Customer": The natural or legal person who registers and uses the Service.
• "Web App": The Horizon web application, accessible via browser without the need to download from a store or marketplace.
• "Plan": The subscription chosen by the Customer from those available on the platform.
• "Affiliate Commissions": The compensation derived from affiliate programs integrated into the Customer's web app.
• "Dashboard": The management interface accessible to the Customer after registration.
• "Travelinfluencer Business": The browsable list of profiles of Users/Customers registered on the travelinfluencer.co platform, including but not limited to contact data, professional information, and statistics, accessible through a dedicated subscription. The Travelinfluencer Business includes exclusively the profiles of Customers registered on the platform through the domain travelinfluencer.co or its subdomains. Profiles of unregistered users, profiles imported from third-party platforms, or data collected outside the platform are not included.
• "Consultant": The natural or legal person who subscribes to access the Travelinfluencer Business.

3. Acceptance of Terms

By accessing and using the Service, the User fully accepts these Terms and Conditions. Acceptance occurs:

• At the time of registration, through mandatory checkbox acceptance;
• At the time of purchasing a Plan, with explicit confirmation;
• Through continued use of the Service after any updates to the Terms.

The User declares that they have read, understood, and fully accepted these Terms before proceeding with registration and purchase.

4. Service Description

travelinfluencer.co is a web platform that offers the Customer the ability to create and manage a personalized web app dedicated to the travel & lifestyle sector, accessible via browser on any device.

Main features

• Creation of a personalized web app with the Customer's brand, logo, and colors;
• Horizon Studio content management platform with frontend editor, blog, promotional badges, CTAs with external links, view monitoring, like system, and customizable author profiles;
• Personal trip management ("My Trips") with data stored exclusively locally on the user's device, including the ability to import travel documents in PDF format (flight confirmations, hotel reservations, etc.) for automatic data extraction, with entirely local processing;
• Export and import of trip data in a dedicated format (.travel) for data portability between devices;
• Interactive map for trip visualization, based on third-party map services (OpenStreetMap). Map loading requests automatically transmit the user's IP address to the map service servers. The feature does not use device GPS or geolocation; Destination search additionally transmits the searched text to the map service servers (OpenStreetMap/Nominatim).
• Integration of affiliate links and travel services managed directly by the Customer;
• Links to the Customer's social profiles (social links), configurable in the app;
• Link to the Customer's travel playlist on music streaming services (for example Spotify, Apple Music, YouTube Music);
• Management dashboard and analytics;
• AI features (HorizonAI) based on artificial intelligence technologies, with entirely local processing on the device;
• Content integration through iframes;
• Statistical analysis of the site through a self-hosted instance of Umami (cookieless, anonymous and aggregate, without third-party cookies or consent banner);
• Travelinfluencer Business: browsable list of platform Customer profiles, including but not limited to contact data, professional information, niche, statistics, and availability for collaborations, accessible through a dedicated subscription. Participation in Travelinfluencer Business is voluntary and subject to the Customer's explicit consent, who can choose which information to make visible and revoke participation at any time;
• Basic automatic SEO for the app and blog content, with automatic generation of meta tags and structures for search engine indexing.

Specific features — including publication limits (e.g. maximum number of articles publishable per week) and configurable link limits (e.g. links displayable in the bottom bar of the app) — vary based on the subscribed Plan, as described on the dedicated page of the site.

5. Registration and Account

Access to the Service occurs through automatic account creation following the activation of a subscription Plan, including free plans, via the payment provider Creem. There is no separate registration form: the account is automatically generated using the data provided during the plan activation process. Access to the Service is reserved exclusively for adults (18+ years).

Requirements

• Be of legal age (at least 18 years old);
• Provide a valid email address during the plan activation process;
• Complete access credentials (password) through the guided procedure following account creation.

Security and credentials

The User is solely responsible for the security of their access credentials. The Controller is not responsible for the loss, disclosure, or improper use of credentials by third parties. The User agrees to promptly report any unauthorized use of their account.

Protection against unauthorized access

The platform implements automatic security measures to protect accounts. After an excessive number of consecutive failed access attempts, access to the account is temporarily blocked, without any IP address tracking. This measure is automatic and serves to prevent unauthorized access attempts. The Controller is not responsible for any inconvenience arising from automatic blocking due to legitimate forgotten attempts.

6. Restricted Area — Horizon Studio and My Account

The Customer's restricted area includes Horizon Studio (content management dashboard) and My Account (account and subscription management), accessible after authentication.

Horizon Studio — Features

Through Horizon Studio, the Customer can:

• Create, edit, delete, and publish/unpublish articles;
• Insert predefined promotional badges from the platform frontend;
• Configure custom call-to-actions (CTAs) with external links;
• Attach downloadable documents (PDF or .travel itinerary files) to content;
• Customize the author profile: profile image, cover image (hero banner), bio, display name, custom colors, optional address with a related "Directions" button (redirect to the third-party service Google Maps);
• Customize the app's appearance and settings.

Image upload limits and recommended dimensions are indicated during the upload process and may vary over time.

My Account — Features

Through My Account, the Customer can:

• View and manage subscription details;
• Cancel the subscription;
• View the next payment date.

7. Customer Obligations

The Customer agrees to:

• Complete the customization form: provide all necessary information and materials (logos, icons, color palettes, content, etc.) based on the chosen Plan;
• Timeliness: provide materials within reasonable timeframes required for web app configuration;
• Data accuracy: ensure that the information provided is complete, accurate, and does not violate third-party rights;
• Responsibility for promotional content: the Customer is solely responsible for the truthfulness, compliance, and legality of promotional badges (including, by way of example, "Promo", "New", "Hot", "Free"), labels, texts, and call-to-actions (CTAs) configured in their articles and content. The Controller is not responsible for misleading labels, outdated prices, or promotional claims that do not comply with applicable advertising and consumer regulations.

8. Conditions of Use

Permitted use

The Service is intended for professional use in the travel & lifestyle sector. The User may use the platform to:

• Create and manage travel content;
• Manage their links in app;
• Use the available AI features;
• View analytics and statistics.

Prohibited activities

It is prohibited to:

• Use the Service for illegal, fraudulent, or harmful activities;
• Violate third-party intellectual property rights;
• Distribute malware, spam, or harmful content;
• Attempt unauthorized access to the Service's systems;
• Use the Service in violation of applicable regulations;
• Incorporate, through iframe, framing, or any other inclusion technology, the blog generated with Horizon Studio, the Horizon app, or any page of this site (travelinfluencer.co) within third-party websites, applications, or platforms, without the express written authorization of the Controller;
• Inserting, through the custom HTML block or other configuration features, harmful code, malware, trackers, or scripts that violate applicable law, third-party rights, or these Terms;
• Use the data and information accessible through the Travelinfluencer Business for spam purposes, unsolicited communications, harassment, or any form of unwanted contact towards the listed profiles;
• Extract, mass download, scrape, crawl, or any form of automated data collection from the Travelinfluencer Business, including but not limited to contact information, profiles, and influencer statistics;
• Resell, redistribute, share, or transfer to third parties, in any form, the information and data obtained through Travelinfluencer Business access.

The Controller is not responsible for the User's improper use of the Service.

9. Plans, Subscriptions, and Payments

Available plans

The Service is offered through various subscription plans, whose features and prices are described on the dedicated page of the website. Plans may vary over time.

Payment management

Payments are managed by Creem as Merchant of Record (MoR). Creem is legally responsible for international VAT and sales tax management. Creem handles:

• Payment processing;
• Invoice issuance;
• Applicable tax compliance, including the collection and remittance of VAT/sales tax globally.

Renewal

Subscriptions renew automatically at the end of the current period, unless cancelled by the Customer as provided in Section 11.

Custom domain

Plans that include custom domain allow the use of a domain owned by the Customer. The domain must be already owned by the Customer at the time of configuration. The Controller does not provide domains and is not obligated to purchase or register domains on behalf of the Customer.

To link the domain to the app, the Customer must independently configure DNS at their registrar/domain manager, pointing the domain to the address provided in the instructions available on the website. The Controller provides the necessary instructions for configuration, but DNS configuration is the Customer's exclusive responsibility.

The Controller is not responsible for:

• Missing or incorrect DNS configuration by the Customer;
• DNS propagation times dependent on the Customer's registrar;
• Service interruptions due to problems related to the Customer's domain.

The activation of the SSL/HTTPS certificate, including any delays related to external technical factors, is governed by Section 18.

Legal responsibilities for custom domains

When the Customer uses a custom domain they own for their app:

• The Customer is the Data Controller of the personal data of visitors to their website, pursuant to the GDPR;
• The Platform Controller remains the Data Controller for data processed by the platform and backend functionalities;
• The Customer is responsible for publishing and maintaining their own Privacy Policy, Terms and Conditions, and Cookie Policy compliant with the GDPR on their domain;
• The Customer is advised to supplement their content with a customized Privacy Policy and Terms and Conditions, drafted with the assistance of a legal professional.

App configuration

The configuration of the web app in the Customer's restricted area, including the customization of layout, content, settings, and integrations, is the Customer's exclusive responsibility. The features available in the configuration vary based on the subscribed Plan, as described on the dedicated page of the website.

The Controller provides the necessary instructions and documentation, but does not provide app configuration services as part of the subscription plans, unless otherwise explicitly stated in the conditions of the individual plan or in separate commercial agreements. Any reference to a "guided setup" of the web app refers exclusively to the guided configuration procedure (wizard) integrated into the platform, which the User completes entirely on their own; this procedure does not constitute an assistance, consultancy, or configuration service provided by the Controller.

Downgrade and plan change

When switching from one plan to another with fewer features, the following conditions apply:

• The app configurations will be reset and restored to default values;
• All previous custom configurations will be permanently lost;
• Some features available in the previous plan may no longer be available in the new plan;
• The User will need to reconfigure the app from scratch in the new plan;
• The Controller is not responsible for the loss of configuration data resulting from the plan change.

Users are advised to take note of their configurations before making a plan change.

Starter Plan

The Starter Plan is the platform's free plan: it lets the User maintain an active account at no cost, benefiting from limited features compared to the paid plans (Premium and Pro). It is designed for those who wish to start for free, preserving their account and profile data.

Switching from a higher plan to the Starter Plan is considered a downgrade and the same conditions provided in the "Downgrade and plan change" section apply: in particular, the app configurations will be reset and all previous custom configurations will be permanently lost.

Suspension and data retention

If a subscription is suspended for any reason — including but not limited to: non-payment, expired credit card, invalid or declined payment method — the account automatically enters the 30-day grace period as described in Section 11 ("Account Deletion").

After the 30-day period without the User having activated a plan, including a free one such as the Starter Plan, or reactivated their previous one, the account and all associated data will be permanently and irreversibly deleted.

The Controller advises Users who wish to preserve their data to switch to the Starter Plan before expiry, in order to avoid automatic account deletion due to inactivity or lack of an active subscription.

Accounts without an active plan and complimentary subscriptions

Accounts that have neither an active paid plan nor an active purchase — including, by way of example, accounts activated free of charge, as a "complimentary" or promotional gesture, or manually by the Controller without consideration — are provided free of charge and at the Controller's discretion, with no entitlement of the User to the continuation of the Service.

For such accounts, the Controller may, at any time and even without notice, suspend, deactivate, or delete the account and access to the Service, with no refund or compensation due, since no consideration has been paid by the User. The data associated with the account will be processed and deleted in accordance with Section 11.

Activating a paid plan at any time brings the account back under the ordinary conditions of these Terms. A different case is that of trial periods or promotions linked to a purchase or a plan, which are governed by the conditions of the specific offer.

Inactive accounts

To protect the quality of the platform and in accordance with the principles of data minimisation and storage limitation, the Controller may delete, at any time and without prior notice, free accounts that are inactive, i.e. that have not logged in for at least 6 months.

Deletion for inactivity takes place according to Section 11, involves the removal of published content and the deactivation of the app, and does not entitle the User to any refund or compensation, as it concerns free plans.

App behavior after cancellation or expiry

Since the Service is delivered as a Progressive Web App (PWA) with local storage on the User's device (cf. Section 17), after subscription cancellation or expiry, the app may remain temporarily accessible on the User's device thanks to browser cache, until configuration data is deleted — either automatically at the end of the 30-day grace period, or manually by the User clearing browsing data.

Once configuration data is deleted, the app may remain accessible in its basic structure, but without the Customer's custom configurations (brand, logo, colors, content, affiliate links, settings). In this case, the app will display the Controller's default configurations. This behavior is due to the technical nature of the PWA and does not constitute a malfunction.

The Controller is not responsible for any display of default configurations after configuration data deletion. The Customer is aware that, to completely remove the app from their device, they must clear browser browsing data or remove the web shortcut from the home screen.

Price changes

The Controller reserves the right to modify subscription prices over time, according to the following conditions:

• Advance notice: any price increases will be communicated to the Customer with a minimum notice of 30 days via email to the registered address;
• Current period: the new price does not apply to the subscription period already in progress and paid. The increase will take effect exclusively from the first renewal after the communication;
• Right to cancel: in case of a price increase, the Customer has the right to cancel without penalty before the new price takes effect, retaining access to the Service until the expiry of the already paid period;
• Price reductions: any price reductions may be applied with immediate effect, subject to the conditions of the current period;
• Promotions and special offers: promotional prices are temporary and subject to the conditions specified in the respective offer. At the end of the promotion, the standard price in effect applies;
• Transparency: the current price is always visible on the dedicated page of the website and in the Customer's account area.

Travelinfluencer Business

The platform offers, including but not limited to, Travelinfluencer Business — a browsable directory (not a marketplace) of profiles of Customers registered on the travelinfluencer.co platform who have explicitly consented to their inclusion. The Travelinfluencer Business includes exclusively the profiles of Customers registered on the platform through the domain travelinfluencer.co or its subdomains who have given their consent. Profiles of unregistered users, profiles imported from third-party platforms, or data collected outside the platform are not included. Access to the directory may be subject to a dedicated subscription and may include, among other information, contact data, professional information, audience statistics, and availability for collaborations. The Controller does not broker collaborations or contracts between Customers and Consultants: the Travelinfluencer Business is simply a visibility and contact tool.

For Customers (Influencers) — Travelinfluencer Business Visibility

• Participation in the Travelinfluencer Business is completely voluntary. The Customer decides whether their profile appears in the Travelinfluencer Business or not;
• The Customer can choose which information to make visible in the Travelinfluencer Business, including but not limited to: name or nickname, contact email, bio, niche, follower range, social platforms, Horizon profile link, availability for collaborations, languages spoken, and main destinations, profile categories (up to 5), audience statistics (views and likes), and address (if made visible);
• The Customer can modify the visible information in the Travelinfluencer Business at any time through the Dashboard;
• The Customer can revoke participation in the Travelinfluencer Business at any time, with immediate effect on their profile's visibility;
• The legal basis for data processing in the Travelinfluencer Business is the explicit consent of the Customer pursuant to Art. 6, paragraph 1, letter a) of the GDPR;
• The Controller is not responsible for communications received from Consultants as a consequence of Travelinfluencer Business visibility. The Customer who chooses to appear in the Travelinfluencer Business accepts that they may be contacted by third parties for professional purposes related to the travel & lifestyle sector.
• Travelinfluencer Business visibility can be activated or deactivated at any time through a dedicated setting in the Customer's restricted area, with immediate effect on their profile's visibility.

For Consultants — Travelinfluencer Business Access

Travelinfluencer Business access is reserved for Consultants with an active subscription. The Consultant expressly accepts the following conditions:

• The data and information accessible through the Travelinfluencer Business are provided exclusively for professional evaluation purposes and to establish legitimate commercial contacts with the listed influencers;
• It is prohibited to use contact data for unsolicited communications, spam, harassment, or any form of unwanted contact;
• It is prohibited to extract, mass download, scrape, crawl, or any form of automated data collection from the Travelinfluencer Business;
• It is prohibited to resell, redistribute, share, or transfer to third parties the information obtained through the Travelinfluencer Business;
• The Consultant is solely responsible for the use of information obtained through the Travelinfluencer Business and communications sent to the listed profiles;
• In case of violation of these conditions, the Controller reserves the right to immediately suspend or revoke Travelinfluencer Business access. Refund eligibility is governed by the Refund Policy.
• The Controller does not guarantee the completeness, accuracy, or continuous updating of data in the Travelinfluencer Business, as this is provided and managed autonomously by individual Customers;
• The Controller is not responsible for interactions, collaborations, or communications between Consultants and Customers arising from the use of the Travelinfluencer Business.

Service communications

The Controller may communicate with Customers for service and informational purposes (for example: changes to these Terms, maintenance work, service status, security notices) via banners displayed within the dashboard and, where necessary, via email. These communications are exclusively operational in nature and do not constitute commercial or marketing communications; for the latter, the respective consent bases set out in the Privacy Policy apply.

Promotional messages in the web app (pop-up)

The web app may display a promotional on-screen message (pop-up) at launch, under the following conditions:

• Starter plan: the Controller's promotional pop-up is displayed at every launch of the web app and can be dismissed at any time by the User via the dedicated close button. Its content promotes offers, plans, and initiatives of the Controller; its display is part of the conditions of the free plan, does not constitute commercial email communication, and involves no additional processing of personal data;
• Paid plans (Premium and Pro): the pop-up content is configured and managed independently by the Customer through the platform. The Customer decides whether, when, and what to display to the users of their app.

Responsibility for Customer-configured content: the Controller is not responsible for the content of pop-ups configured by Customers on paid plans. The Customer is solely responsible for the truthfulness, compliance, and legality of the promotional messages displayed in their app, consistent with the clause on responsibility for promotional content and with Section 14, which also applies to content displayed within the pop-up.

"Powered by" notice

On the Starter and Premium plans, a small "Powered by travelinfluencer.co" notice is visible in the info page of the Customer's app. With the Pro plan, this notice is completely removed, for 100% Customer branding.

10. Affiliate Programs: Autonomous Management and Limitation of Liability

The Service allows the Customer to integrate third-party affiliate links in the app. The Customer subscribes autonomously to the affiliate programs of third-party platforms and enters their own links through the configuration in the restricted area. Affiliate programs are entirely managed by independent third-party platforms: the Controller plays no role in their management, in conversion tracking or in commission payments, which are paid directly by the third-party platforms to the Customer, according to the conditions and timelines of each platform.

Default links and configuration

The app is supplied with the Controller's default affiliate links, necessary for the immediate operation of the service. The Customer replaces them with their own links through the configuration in the restricted area: replacement is the Customer's exclusive responsibility. Until replacement, the Controller's default links may remain active in the Customer's app and any related commissions accrue to the Controller. In any case the Controller does not insert any additional links of its own beyond the defaults, nor beyond the limits of the subscribed Plan.

Number of affiliate links per plan

• Starter: up to 3 customer-configurable affiliate links;
• Premium: up to 5 customer-configurable affiliate links;
• Pro: up to 5 customer-configurable affiliate links.

Limitation of liability

The Controller has no control over the commissions offered, the program conditions or the decisions of affiliate platforms and is not responsible for any issues relating to:

• Conversion tracking;
• Commission payments by third-party sites;
• Disputes or controversies with affiliate platforms;
• Unilateral changes to affiliate programs by third-party sites;
• Suspension or closure of Customer affiliate accounts by third-party platforms.

11. Refund Policy, Right of Withdrawal, and Cancellation

Refunds, the right of withdrawal, and related conditions are managed by Creem as Merchant of Record, in accordance with the Refund Policy, which forms an integral part of these Terms.

Before proceeding to payment, the system displays a mandatory consent modal requiring the User to explicitly accept these Terms. Consent is recorded locally on the User's device with date, time, and document version.

Subscription Cancellation

The subscription can be cancelled at any time by the User.

• Cancellation does not incur additional penalties;
• At the end of the paid period, access to the Service is automatically deactivated;
• Customer data will be managed as described in the "Account Deletion" subsection below.

How to cancel

Cancellation can be done through the following methods:

• Via Creem: Use the "Manage subscription" link in your payment confirmation email, or visit creem.io;
• From the account area: By accessing the dedicated subscription management section;
• Via email: By sending a request to support@travelinfluencer.co with your identifying details.

Account Deletion

To permanently delete your account, the User must first cancel their subscription or let it expire naturally. It is not possible to delete the account while an active subscription is present. Accounts without an active subscription (such as the free Starter Plan) can be deleted at any time via the dedicated function available in the account area or by contacting support. For such accounts, deletion is immediate and irreversible upon confirmation, with no grace period, as there is no active subscription. For accounts with an active subscription, the preceding paragraphs apply: cancellation or expiry of the subscription followed by the 30-day grace period.

Once the subscription is cancelled or expired, a 30-day period begins during which:

• The account is suspended: published data and content remain but cannot be modified nor can management functions be accessed (including app settings, Horizon Studio and every other function);
• Account data is temporarily retained to allow for possible recovery;
• If the User renews any subscription during this 30-day period, the deletion process is automatically cancelled and the account returns to fully active.

Data deletion

In case of account deletion, whether by User cancellation, subscription expiry, or Controller termination, all data associated with the account, including but not limited to:

• Published articles and posts;
• Uploaded images and media files;
• App settings and configurations;

will be permanently and definitively deleted after 30 days from the subscription expiry date or the actual account closure date, with no possibility of recovery.

The Controller advises Users to save their data before the subscription expires, as it will no longer be recoverable after the 30-day period.

Termination by the Controller

The Controller reserves the right to terminate the contract and deactivate the account in case of:

• Material breach of the Terms and Conditions;
• Illegal or fraudulent activity by the User;
• Non-payment of the subscription.

Termination for breach of Terms

In case of termination for breach of the Terms and Conditions or for illegal activity:

• Refund eligibility is governed by the Refund Policy and determined by Creem;
• The account will be immediately deactivated;
• Data will be deleted according to the timelines set out in the "Account Deletion" subsection above.

Termination for non-payment

In case of subscription non-payment:

• Access to the Service will be suspended;
• The account will enter the 30-day data retention period;
• If payment is not regularized, the account will be permanently deleted.

12. Intellectual Property and Copyright

Code and platform

The source code, design, and all components of the Horizon web app and this website are the exclusive property of the Controller. Any form of the following is prohibited:

• Duplication, copying, or reproduction;
• Modification, alteration, or reverse engineering;
• Distribution or transfer to third parties;
• Use outside the provided Service.

Customer materials

Photos, logos, texts, and any other materials provided by the Customer remain the exclusive property of the Customer. The Controller uses such materials exclusively for the provision of the Service.

License of use

The Customer is granted a non-exclusive, non-transferable license to use the Horizon platform for the duration of the subscribed Plan. The license is limited to use within the Service and does not include any intellectual property rights to the code or platform.

13. User-Generated Content

The User is solely responsible for the content they publish through the Service, including but not limited to: texts, images, documents, links, reviews, and any other material.

Content publishing through the Service

After creating an account and activating a plan via Creem, the User can access their restricted area and:

• Upload and publish articles with images;
• Proceed with the configuration of their web app according to the features of the subscribed Plan.

The Controller is not responsible for content uploaded and published by Users that violates these Terms and Conditions, applicable law, or third-party rights. The Controller reserves the right to remove any content that, in its sole discretion, violates these Terms, without notice and without any obligation of compensation.

Content indexing and visibility

Content published by Users through the Service is publicly accessible and, as such, may be indexed by search engines, web crawlers, and artificial intelligence agents according to normal web dynamics. The Controller does not guarantee or exclude the indexing of content by third parties. The User is aware that publishing content on the web entails its potential public visibility and indexing.

Linguistic versions of content

The available languages refer to the interface of the Service and do not constitute an automatic translation service for content. The User is solely responsible for the creation, translation, and accuracy of every language version of the content they publish.

Safe Harbor

The Controller is not responsible for User-generated content. In case of reports of illegal content or content violating third-party rights, the Controller will proceed with timely removal after verification.

The User agrees to:

• Not publish illegal, defamatory, obscene content or content violating third-party rights;
• Respect copyright and intellectual property regulations;
• Not publish content that may harm the Controller or third parties.

14. Third-Party Content and Iframes

Third-party sites and partners

The Service may integrate or display content from third-party websites through links, iframes, or other technologies. The Controller is not responsible for:

• Content published on third-party sites;
• The availability, accuracy, or quality of services offered by third-party sites;
• The privacy policies or terms of service of third-party sites.

Customer iframes

Content displayed through iframes is under the exclusive responsibility of the Customer who configured them. This also applies to any pages configured by the Customer and displayed in the promotional pop-up (cf. Section 9).

Custom HTML block

The app allows the Customer to insert custom code (HTML, CSS, JavaScript) through the dedicated HTML block available in the "My Page" section of the restricted area (Horizon Studio). The Customer is the sole party responsible for any code entered in this block, including any scripts, widgets, and embedded third-party content.

The Controller does not review, verify, or approve the code entered by Users and is not responsible for: malfunctions, interruptions, or damage to the app or other features arising from the entered code; security vulnerabilities, malware, or harmful behavior; violations of applicable law (including privacy, cookie, and personal data protection regulations) committed through the entered code.

The Controller reserves the right to remove or disable without notice any code that, in its sole discretion, violates these Terms, harms the platform, or compromises its security or functionality, without entitling the Customer to any compensation.

Cookies and iframes

The travelinfluencer.co website does not use tracking cookies or a cookie consent banner: it employs only technical cookies and anonymous, cookieless statistical analytics (Umami), as described in the Privacy Policy. If a website displayed through an iframe does not have a GDPR-compliant cookie consent system, the Controller is not responsible. Compliance with cookie/GDPR regulations of the third-party site is the exclusive responsibility of the owner of that website.

Absence of intermediation for bookings and transactions

The Horizon app and the travelinfluencer.co website do not manage bookings or transactions for flights, hotels, insurance, eSIM, car rentals, boats, cruises, tours, or any other travel service. The Controller does not act as a direct intermediary nor as a responsible party for such services.

All bookings, purchases, and transactions are managed exclusively by third-party sites through their respective portals. The user is directed to these platforms through affiliate links and deals directly with the selected service provider, according to the terms and conditions of the individual third-party site.

15. HorizonAI

The Service includes artificial intelligence features based on third-party technologies, called HorizonAI.

Nature of the AI service

HorizonAI is provided "AS-IS", without warranties of any kind regarding:

• Accuracy, completeness, or correctness of generated responses;
• Suitability for specific purposes;
• Absence of errors or interruptions.

HorizonAI is currently in beta phase: features, performance, and availability may vary and be modified, suspended, or removed at any time and without notice. The Service is provided exclusively as a web app (PWA); no native iOS or Android versions exist.

Limitations

• The User is responsible for verifying and using content generated by HorizonAI;
• The Controller is not responsible for any damages arising from the use of responses generated by HorizonAI;
• The use of HorizonAI is subject to the license terms of the AI model provider used.

Name and personality of the AI assistant (Pro plan)

With the Pro plan, the Customer can assign a custom name and personality to the AI assistant through the configuration settings. The Customer is solely responsible for the choice of name, personality, and associated conversational behaviour, and warrants that these do not lead end users to believe they are interacting with a natural person or human staff (in breach of the transparency obligations laid down by Regulation (EU) 2024/1689 - AI Act), do not infringe third-party intellectual property rights or trademarks, and are not deceptive, defamatory, or otherwise contrary to law, public order, or morals. The Controller reserves the right to remove or disable without notice names and personalities that, in its sole discretion, breach these Terms.

Hardware requirements and compatibility

HorizonAI requires significant computational resources for local execution of the artificial intelligence model. Consequently, the service may not function properly or may be completely unavailable on devices with limited RAM or with insufficiently recent hardware. The Controller does not guarantee the operation of HorizonAI on all devices and is not responsible for malfunctions, slowdowns, or inability to use arising from hardware limitations of the User's device.

EU AI Act Compliance

HorizonAI is classified as a minimal risk artificial intelligence system pursuant to Regulation (EU) 2024/1689 (AI Act). The AI assistant operates exclusively as a travel planning support tool, with entirely local processing on the user's device and no data transmission to external servers, except for the communication of the IP address only to the provider's CDN during the initial AI model download (see the Privacy Notice). The Controller constantly monitors the regulatory evolution in the field of artificial intelligence and undertakes to adapt the service in case of new applicable provisions.

16. Limitation of Liability

The Controller's liability is limited exclusively to the Horizon web app and the operation of services directly provided through the platform.

The Controller is not responsible for:

• User-generated content (cf. Section 13);
• Third-party content and services, including iframe sites (cf. Section 14);
• Tracking or payment issues with affiliate programs (cf. Section 10);
• Responses generated by HorizonAI (cf. Section 15);
• Malfunctions due to force majeure events (cf. Section 19);
• Improper use of the Service by the User;
• Loss or improper use of access credentials;
• Indirect, incidental, or consequential damages arising from the use of the Service;
• Data loss due to browser storage limitations (cf. Section 17);
• Any downtime or service interruptions caused by server infrastructure providers, located within the European Union. The Controller is relieved of all responsibility for such interruptions, while committing to restore service as quickly as possible.

17. Data Retention and Local Storage

The Service is delivered as a Progressive Web App (PWA) and runs entirely in the User's browser. Data, models, and content configured by the User are stored locally through browser storage technologies.

Browser storage limitations

Different browsers apply variable and non-standardized storage space management policies. The Controller is not responsible for data loss resulting from:

• Automatic data deletion by the browser due to storage space management policies;
• Memory optimization by the operating system or browser;
• Manual, even unintentional, deletion of browsing data by the User (cache, cookies, site data);
• Browser changes, browser updates, or device settings resets.

Limitations in private browsing mode (incognito)

Using the Service in private browsing mode (incognito, InPrivate, or equivalent) entails significant limitations on the app's features. In this mode, the browser restricts or blocks access to some essential storage technologies for the Service's operation.

Consequently, the following features may be unavailable or partially functional:

• Download and operation of the AI model (HorizonAI): the model requires persistent storage space for download and local execution;
• Saving and persistence of data in the "My Trips" section: entered documents and itineraries will not be permanently preserved and may be lost upon session closure;
• Saving preferences and configuration: customized settings and session data will not be maintained;
• App cache and offline functionality: resources needed for operation without connection will not be stored.

The Controller recommends not using the web app in incognito or private browsing mode for a complete experience and proper data persistence. The Controller is not responsible for malfunctions, data loss, or feature limitations arising from using the Service in private browsing mode.

Export/Import features

To protect their data, the User has the following backup and portability features available:

• App configuration Export/Import: allows saving a complete backup copy of the models and data configured in the web app;
• Trip Export/Import (.travel format): allows exporting individual trips created in the "My Trips" section in a dedicated file format (.travel), importable on any other device or instance of the ecosystem. The Controller does not guarantee compatibility of the .travel format with third-party applications.

The Controller strongly recommends regularly using these features to maintain updated backup copies of your data.

The Controller is not responsible for any data loss if the User has not made backups through the export features.

Behavior after subscription cancellation or expiry

In case of subscription cancellation or expiry, data stored locally on the User's device (configurations, content, settings) may persist until its manual or automatic deletion. After configuration data deletion, the app may continue to be accessible in its basic structure with the Controller's default configurations, as described in Section 9 ("App behavior after cancellation or expiry").

18. Service Availability and Maintenance

The Controller is committed to ensuring maximum Service availability, while not being able to guarantee uninterrupted access. The Service, website, and applications may be temporarily unavailable for maintenance or technical reasons.

Scheduled maintenance

The Controller reserves the right to perform scheduled maintenance necessary to ensure the security, stability, and updating of the Service. Scheduled maintenance will be communicated with reasonable advance notice via email to the User's registered address and/or through a visible notice on the platform. The Controller undertakes to schedule such interventions during time slots that minimize the impact on Users.

Emergency maintenance

In case of technical emergencies, security vulnerabilities, infrastructure malfunctions, or other situations requiring immediate intervention, the Controller may temporarily suspend the Service without notice. In such cases, the Controller undertakes to restore the Service as quickly as possible and to inform Users of the incident.

Limitation of liability

The Controller is not responsible for any direct, indirect, incidental, or consequential damages arising from temporary Service unavailability due to maintenance, whether scheduled or emergency. The Controller nevertheless undertakes to minimize downtime and ensure Service continuity in accordance with industry best practices.

SSL certificates and secure (HTTPS) activation

The Service automatically enables a secure connection (HTTPS) via SSL certificates. The issuance, renewal and activation of certificates are provided on a best-effort basis and are not guaranteed within a specific timeframe.

The Customer acknowledges that certificate activation depends on external technical infrastructures and conditions outside the Controller's control, which may include:

• Policies and technical limits applied by the external providers of the certification service;
• DNS propagation times;
• Unsuccessful validations, also due to incomplete configuration by the Customer;
• Maintenance or temporary unavailability of the external providers;
• Spikes in requests on the platform.

For these reasons, the full HTTPS accessibility of the subdomain or custom domain may be delayed compared to ordinary times. The Controller does not guarantee immediate activation, or activation within a specific time, of the SSL certificate and is not responsible for delays or temporary unavailability arising from the above causes, while undertaking to activate the certificate as soon as technically possible.

For custom domains, activation additionally requires correct DNS configuration by the Customer. These conditions apply both to subdomains automatically generated by the platform and to custom domains. Sections 16, 18 and 19 also apply.

19. Force Majeure

Neither party shall be responsible for delay or failure to perform its obligations arising from force majeure events, including but not limited to:

• Natural disasters, epidemics, pandemics;
• War, acts of terrorism, civil unrest;
• Communication network, server, or infrastructure interruptions not under the direct control of the Controller;
• Government or regulatory measures preventing Service delivery;
• Cyberattacks of such magnitude as to compromise infrastructure.

In case of a force majeure event exceeding 60 consecutive days, either party may terminate the contract without right to compensation.

20. Protection of Minors and Age of Majority

The Service is intended exclusively for adults (18+ years). Registration and use of the Service by minors is prohibited.

In case of registration by a minor, the Controller reserves the right to immediately suspend the account without notice. Refund eligibility is governed by the Refund Policy.

21. Changes to Terms and Contract

Right of unilateral modification

The Controller reserves the right to unilaterally modify these Terms and Conditions, including any aspects of the contractual relationship with the Customer, in compliance with applicable regulations and the principles of fairness and good faith pursuant to Art. 1175 of the Civil Code.

Types of changes and advance notice

Changes are divided into two categories and take effect according to the following methods:

• Substantial changes (including, by way of example, changes to economic conditions, Service features, plan limits, withdrawal conditions, or responsibilities): with a minimum notice of 30 days via communication to the User's registered email address and publication on the platform;
• Formal, corrective, or improvement changes (for example, correction of material errors, updates to registered data, textual clarifications): with immediate effect from publication on the platform.

Right of withdrawal in case of substantial changes

In case of substantial changes, the Customer has the right to withdraw from the contract without penalty and without cancellation costs, by communicating their intention within 30 days of receiving the notification. In this case:

• The Service will remain active until the expiry of the already paid subscription period;
• No additional costs are due for early cancellation;
• Refund eligibility for the remaining days of the current period is governed by the Refund Policy.

Non-retroactivity

Changes to the Terms do not have retroactive effect. Rights and obligations accrued before the effective date of the changes remain governed by the previously applicable Terms.

Acceptance of changes

Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms. The Controller undertakes to always make a historical version of the previous Terms available upon request by the Customer.

Changes and personal data protection (GDPR)

Should changes to these Terms result in variations in the processing of the User's personal data, the Controller will update its Privacy Policy in compliance with Regulation (EU) 2016/679 (GDPR), Articles 5, 13 and 14; any new purpose of processing will be communicated separately and, where necessary, subject to the data subject's consent (Art. 7 GDPR). Requests relating to the processing of personal data may be submitted to the Controller at the contacts indicated in Section 22.

22. Applicable Law, Jurisdiction, and Contact

Applicable law

These Terms are governed by Italian law.

Dispute resolution

For any dispute arising from these Terms or the use of the Service, the parties undertake to first attempt an out-of-court resolution. The User who is a consumer may, where applicable, resort to the alternative dispute resolution (ADR) bodies provided for by applicable legislation. In the absence of an out-of-court resolution, the Court of Modena has jurisdiction over any dispute, without prejudice to the jurisdiction of the Justice of the Peace or the Conciliator for lower-value claims.

Contact

For any communication relating to these Terms:

• Email:support@travelinfluencer.co
• Website:travelinfluencer.co
• Registered Office: Via Verica 150, 41026 Pavullo n/F (MO), Italy

23. Indemnification

The Customer agrees to indemnify and hold harmless the Controller from and against any claim, damage, loss, cost, expense (including reasonable legal fees) arising from or in connection with:

• Breach of these Terms and Conditions by the Customer;
• Publication of illegal, defamatory content, or content violating third-party rights through the Service;
• Violation of applicable regulations, including data protection regulations;
• Improper use of the Service or the features made available;
• Content configured by the Customer through iframes or other inclusion technologies;
• affiliate links managed by the Customer that violate third-party rights or applicable regulations.

The Controller reserves the right to participate in the defense of any dispute covered by this clause and to assume control of the related legal management.

24. General Provisions

Entire agreement

These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between the parties in relation to the subject matter of the contract and supersede any prior agreement, understanding, or negotiation, whether written or oral.

Severability

If one or more provisions of these Terms are declared invalid, illegal, or unenforceable by a competent authority, the validity, legality, and enforceability of the remaining provisions shall not be affected in any way. The parties agree to replace invalid provisions with valid provisions that reflect as closely as possible the economic intent of the original provisions.

Waiver

Any tolerance or failure to act by the Controller in relation to a breach of these Terms by the Customer does not constitute a waiver of the right to enforce the breached provision or any other provision of these Terms. Any waiver must be express and in writing.

Survival

The following clauses survive the termination or expiry of the contract:

• Intellectual Property (Section 12);
• Limitation of Liability (Section 16);
• Indemnification (Section 23);
• Applicable Law, Jurisdiction and Dispute Resolution (Section 22);
• This Section 24 (General Provisions).

Assignment

The Customer may not assign the rights and obligations arising from these Terms to third parties without the prior written consent of the Controller. The Controller reserves the right to assign the contract to affiliated companies or in case of business transfer, upon notification to the Customer.

Communications

All communications relating to these Terms shall be made in writing via email to support@travelinfluencer.co or to the email address registered by the Customer.